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POS system vs a notebook: which is right for your shop?

ShelfWise ·

Most dukas in Kenya start with a notebook, and it works. Until the shop grows, someone else runs the counter, or money goes missing and you can't tell where. Here's an honest comparison.

NotebookPOS (ShelfWise)
CostA few shillingsFrom KSh 1,500 a month
Recording a saleWrite it down, if there's timeTap or scan; the total and change are worked out
Stock on handCount the shelfGoes down with each sale, by itself
M-PesaCheck messages and tick them offPayments matched to sales automatically
Knowing what's running outWhen it's already finishedAlerts before it runs out
ProfitHard to work outDaily sales and profit reports
When you're awayTrust and phone callsSee sales live on your phone
If it's lost or wetRecords goneSaved online

When a notebook is enough

If you run the shop alone, sell a few dozen items a day, and know your stock by eye, a notebook may be all you need for now.

When it's time to switch

  • Someone else serves customers while you're away.
  • Money or stock is short and you can't tell why.
  • You spend evenings matching M-Pesa messages.
  • You run out of best sellers before you notice.

Common questions

Is a POS worth it for a small duka?

If you lose more than KSh 1,500 a month to unrecorded sales, missing stock or time spent checking M-Pesa, a POS usually pays for itself.

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